Global Customer Relationship Management (CRM) Softwar Industry Analysis 2019, Market Growth, Trends, Opportunities Forecast To 2024
Summary
WiseGuyReports.com adds “Customer Relationship Management (CRM) Software Market 2018 Global Analysis, Growth, Trends and Opportunities Research Report Forecasting to 2023” reports to its database.
This report provides in depth study of “Customer Relationship Management (CRM) Software Market” using SWOT analysis i.e. Strength, Weakness, Opportunities and Threat to the organization. The Customer Relationship Management (CRM) Software Market report also provides an in-depth survey of key players in the market which is based on the various objectives of an organization such as profiling, the product outline, the quantity of production, required raw material, and the financial health of the organization.
This report focuses on the global Customer Relationship Management (CRM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer Relationship Management (CRM) Software development in United States, Europe and China.
Customer relationship management (CRM) software refers to a type of enterprise software that comprises a wide range of applications as well as software that will aid companies in managing customer interaction, support, and data, automating sales and marketing, and accessing and managing key business information with respect to partners, vendors, and employees.
The global CRM software market is dominated by SAP AG, SalesForce.Com, and Oracle. Of these three, SAP AG has emerged as the leader over the years, accounting for a 20% share of the overall CRM software market. Other participants playing a significant role in the growth of the CRM software market include Adobe Systems Incorporated, Microsoft Corporation, The International Business Machines Corporation (IBM), Amdocs, and SAS Institute.
The key players covered in this study
IBM Corp.
Oracle Corp.
Wipro Limited
Tata Consultancy Services Limited
Microsoft Inc.
Salesforce.com Inc.
NetSuite Inc.
Nimble Inc.
SugarCRM Inc.
SAP SE
Amdocs Ltd.
Sage CRM Solutions Ltd.
Ramco Systems Ltd.
Market segment by Type, the product can be split into
Cloud
On-Premises
Market segment by Application, split into
BFSI
Government
Retail
Healthcare
Manufacturing
Other Applications
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
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Major Key Points in Table of Content
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Customer Relationship Management (CRM) Software Market Size Growth Rate by Type (2013-2025)
1.4.2 Cloud
1.4.3 On-Premises
1.5 Market by Application
1.5.1 Global Customer Relationship Management (CRM) Software Market Share by Application (2013-2025)
1.5.2 BFSI
1.5.3 Government
1.5.4 Retail
1.5.5 Healthcare
1.5.6 Manufacturing
1.5.7 Other Applications
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Customer Relationship Management (CRM) Software Market Size
2.2 Customer Relationship Management (CRM) Software Growth Trends by Regions
2.2.1 Customer Relationship Management (CRM) Software Market Size by Regions (2013-2025)
2.2.2 Customer Relationship Management (CRM) Software Market Share by Regions (2013-2018)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
…..
12 International Players Profiles
12.1 IBM Corp.
12.1.1 IBM Corp. Company Details
12.1.2 Company Description and Business Overview
12.1.3 Customer Relationship Management (CRM) Software Introduction
12.1.4 IBM Corp. Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.1.5 IBM Corp. Recent Development
12.2 Oracle Corp.
12.2.1 Oracle Corp. Company Details
12.2.2 Company Description and Business Overview
12.2.3 Customer Relationship Management (CRM) Software Introduction
12.2.4 Oracle Corp. Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.2.5 Oracle Corp. Recent Development
12.3 Wipro Limited
12.3.1 Wipro Limited Company Details
12.3.2 Company Description and Business Overview
12.3.3 Customer Relationship Management (CRM) Software Introduction
12.3.4 Wipro Limited Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.3.5 Wipro Limited Recent Development
12.4 Tata Consultancy Services Limited
12.4.1 Tata Consultancy Services Limited Company Details
12.4.2 Company Description and Business Overview
12.4.3 Customer Relationship Management (CRM) Software Introduction
12.4.4 Tata Consultancy Services Limited Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.4.5 Tata Consultancy Services Limited Recent Development
12.5 Microsoft Inc.
12.5.1 Microsoft Inc. Company Details
12.5.2 Company Description and Business Overview
12.5.3 Customer Relationship Management (CRM) Software Introduction
12.5.4 Microsoft Inc. Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.5.5 Microsoft Inc. Recent Development
12.6 Salesforce.com Inc.
12.6.1 Salesforce.com Inc. Company Details
12.6.2 Company Description and Business Overview
12.6.3 Customer Relationship Management (CRM) Software Introduction
12.6.4 Salesforce.com Inc. Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.6.5 Salesforce.com Inc. Recent Development
12.7 NetSuite Inc.
12.7.1 NetSuite Inc. Company Details
12.7.2 Company Description and Business Overview
12.7.3 Customer Relationship Management (CRM) Software Introduction
12.7.4 NetSuite Inc. Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.7.5 NetSuite Inc. Recent Development
12.8 Nimble Inc.
12.8.1 Nimble Inc. Company Details
12.8.2 Company Description and Business Overview
12.8.3 Customer Relationship Management (CRM) Software Introduction
12.8.4 Nimble Inc. Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.8.5 Nimble Inc. Recent Development
12.9 SugarCRM Inc.
12.9.1 SugarCRM Inc. Company Details
12.9.2 Company Description and Business Overview
12.9.3 Customer Relationship Management (CRM) Software Introduction
12.9.4 SugarCRM Inc. Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.9.5 SugarCRM Inc. Recent Development
12.10 SAP SE
12.10.1 SAP SE Company Details
12.10.2 Company Description and Business Overview
12.10.3 Customer Relationship Management (CRM) Software Introduction
12.10.4 SAP SE Revenue in Customer Relationship Management (CRM) Software Business (2013-2018)
12.10.5 SAP SE Recent Development
12.11 Amdocs Ltd.
12.12 Sage CRM Solutions Ltd.
12.13 Ramco Systems Ltd.
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